Frequently Asked Questions
Answers to common questions about renting a storage unit at Stellar Storage - Fairplay.
FAQ
What are your gate hours?
Our facility is accessible 24/7.
What forms of payment do you accept?
We accept credit and debit cards.
Can I auto-pay on recurring payment?
You can auto-pay, pay each month online through the portal, or call us and we can take a payment over the phone.
Do I need to bring a lock?
No need — we provide one free of charge.
What security measures are in place to protect my stored items?
Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.
Can I change the size of my storage unit if my needs change over time?
Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.
Do I need insurance for my belongings?
Yes, we require protection for your contents. We offer Tenant Protection through SafeLease, the minimum is $12/month for $2,000 coverage. There are additional higher paying premiums for more coverage.
How do I rent a unit?
Visit our units page and select the unit you want, make your payment, and answer our questions.
You can also call us at (719) 204-5011 and rent with us over the phone.
Ready to Get Started?
Browse available units online or give us a call.