Frequently Asked Questions
What are your gate hours?
Our facility is accessible 24/7
What forms of payment do you accept
We accept credit and debit cards.
Can I Auto-Pay on Recurring Payment?
You can auto-pay, pay each month online throught the portal or call us and we can take a payment over the phone.
Do I need to bring a lock?
No need we provide one free of charge.
What security measures are in place to protect my stored items?
Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.
Can I change the size of my storage unit if my needs change over time?
Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.
Do I need insurance for my belongings?
Yes, we require protection for your contents. We offer Tenant Protection through SafeLease, the minimum if $12/month for $2,000 coverage. There are additional higher paying premiums for more coverage.
How Do I Rent a Unit?
Visit our website and select the unit you want and make your payment and answer our questions.
You can also call us at 719-204-5011 and rent with us over the phone.
